Shipping & Returns
Shipping
Free shipping on orders over £50.
£3.99 shipping on orders under £50.
Delivery takes 1-4 working days.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, sealed and in its original packaging. You’ll also need the receipt or proof of purchase. You are responsible for return shipping.
If the item is not sealed, we cannot accept the return, and you will not be refunded.
To start a return, you can contact us at hello@myedj.com. Please note that returns will need to be sent to the following address:
14 Braefell close
Nottingham
NG2 6SS
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Customer is responsible for cost of return shipping.
You can always contact us at hello@myedj.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@myedj.com.